FAQ

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Q: How do we get quotation from ALP?
Ans. We have local distributors in each country in the world.
Please contact us. alpco@wonder.ocn.ne.jp We will introduce you our local distributor.


Q: We are using ALP autoclaves, how can we ask quotation of spare parts to be replaced?
Ans. First of all, please send us ” Customer’s registration & Questionnaire” which was included in the autoclave main body at the time of purchase.
You can download it in MS-Word format if you don’t have. (Click below icon to download)


We will offer you requested spare parts through our local distributors.


Q: We are an importer of laboratory and /or medical equipment. Can we distribute your products?
Ans. Most of our distributors are non-exclusive one. Therefore we can offer you as long as there is no conflict with our existing distributors in your country for the same end user.
Please e-mail us with your company details first.