FAQ

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Q: How do we get quotation from ALP?
Ans. We have local distributors in each country in the world.
Please contact us. alpco@wonder.ocn.ne.jp We will introduce you our local distributor.


Q: We are using ALP autoclaves, how can we ask quotation of spare parts to be replaced?
Ans. First of all, please send us ” Customer’s registration & Questionnaire” which was included in the autoclave main body at the time of purcase.
You can download it in MS-Word format if you don’t have. (Click below icon to download)


We will offer you requested spare parts through our local distributors.


Q: We are importer of laboratory and /or medical equipment. Can we distribute your products?
Ans. Most of our distributors are not exclusive one. Therefore we can offer to you as long as there is no conflict with our existing distributors in your country.
Please contact us with your company details by e-mail first.